CRYPTO FAQ

Unlock actionable crypto insights and accelerate growth with our AI-powered analytics.
Make data-driven decisions that deliver exceptional results.

Is it secure? How are my funds protected? faq-icon

Your security comes first. Solid Finbitnex uses bank-grade encryption, two-factor authentication (2FA), and cold storage to safeguard digital assets. We comply with stringent financial regulations in Sverige and undergo regular independent audits. Funds are insured against unauthorized access, so you can trade with confidence.

I haven’t invested in cryptocurrency before. Is it difficult? faq-icon

Not at all! Solid Finbitnex is built with beginners in mind:
  • Step-by-step tutorials and 24/7 support
  • Risk-free demo for practicing with virtual funds
  • Automated tools that handle the heavy lifting for you
  • Start with as little as $5 and learn as you trade!

How quickly can I withdraw funds to my bank card? faq-icon

Bank card withdrawals are usually processed within 1–3 business days in most regions. Crypto withdrawals to external wallets are typically finalized in under 30 minutes. Actual processing times may vary based on your bank and verification status.

Why are there no fees? Is there a catch? faq-icon

We generate revenue through premium features and volume-based exchange partnerships, not user fees. There are no hidden fees — you’ll always see the exact transaction amount before confirming.

Is this service offered in my country? faq-icon

Yes! Solid Finbitnex is available in most countries worldwide (98+ and growing). Simply choose your country during sign-up to confirm availability and see local payment options. We adhere to all local regulations to keep your trading safe and compliant.

How should I decide what to invest in? Do you offer recommendations? faq-icon

Crypto investing made easy for beginners. Solid Finbitnex offers:
  • 1. AI-powered recommendations - Receive personalized coin suggestions tailored to your risk tolerance
  • 2. Ready-made portfolios – Curated bundles (e.g., 'Starter Pack', 'DeFi Bundle')
  • 3. Live market signals - Real-time buy/sell alerts for leading cryptocurrencies
  • Plus, our interactive tutorial helps you learn while you invest!

Where can I find support if I encounter technical issues? faq-icon

Support is available 24/7 via live chat and email at support@solid-finbitnex.com. For urgent requests, our average response time is under 15 minutes.

Is cryptocurrency legal? Do you comply with my country’s financial regulations? faq-icon

Yes, cryptocurrency is legal in most jurisdictions, and Solid Finbitnex operates in full compliance with local laws and regulations. Here's what you need to know:
  • 1. Licensed Service
  • Registered with (FinCEN, FCA, and CySEC)
  • Independent firms conduct regular audits
  • 2. Country-Specific Rules
  • Automatic geo-compliance: Our platform adapts to your country's regulations
  • KYC verification is required where legally mandated
  • 3. Your Funds Are Safeguarded
  • Bank-grade security (the same as your online banking)
  • 95% of assets secured in offline cold storage
  • Visit our Compliance page to view your country's status, or contact support for details.

Which payment methods do you accept? faq-icon

You can easily fund your account using
  • 1. Traditional Payments
  • Visa/Mastercard (2.9% fee)
  • Bank transfers (SEPA & SWIFT – 0% fee)
  • PayPal (instant processing)
  • 2. Crypto Deposits
  • Direct cryptocurrency transfers (BTC, ETH, USDT — 0% fee)
  • QR code scanning for mobile wallets
  • Deposits are credited in under 10 minutes! View all options in your account dashboard.

Crypto Support

Customer Support & Assistance

For all inquiries, please contact our partner broker directly. If you don’t have an account with a trusted brokerage partner, let us know and we’ll help you get started. Should you experience any issues with your trading partner’s support, reach out to us and we’ll work to resolve the situation.

Support Hours

Our customer service team operates 24/7 without interruption. In rare instances when immediate access isn’t available, rest assured that our support specialists will respond to your request as quickly as possible.

24/7 Online Support

For all your questions.

How may we assist?